Can you please explain why £2 has been deducted from my gas acount when I have not used my grass in weeks and my boiler is tuned off at the wall this is outrageous I'm really not happy at all
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Community Manager2 Weeks AgoHi @Alysonukuk2003,
Money being taken off your meter isn't something we would expect to see if there has been no usage. As it is quite an account specific issue, I would advise calling our contact centre on 0345 207 2000, and one of our advisors will have a look into this for you.
Thanks,
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem