My power up hasn't worked for several weeks, I have tried again today and still I'm getting told "meter not eligible", I have no debt on either meter.
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Community Manager9 Hours AgoHi @Henry1980,
This is an issue that has been affecting quite a few of our customers recently. If you send me a direct message then I will be able to pass on this information to our app team to have a further look into this for you.
Thanks,
WilliamI am one of your Community Managers! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem