[KM1967]

Hi

I changed tariff. From premium to prepaid.

now on the app I’m told “sorry to see you go”wft?

see image.

Will this fix itself ?

[PeteC]

Originally Posted by KM1967

Hi

I changed tariff. From premium to prepaid.

now on the app I’m told “sorry to see you go”wft?

see image.

Will this fix itself ?

Hi!

Thanks for bringing this to our attention! I'll definitely take a look into this in a bit more detail for you - if you could Direct Message me with some account information (either your account number, or your full name, address and postcode), I'll double check with the relevant teams that this is what you should be seeing.

Thanks!
Pete