I can not top up by phone on this Utilita app. Been trying since sept
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Community Manager15 Hours AgoHi @Steve007,
I'm sorry to hear that you are having issues topping up on the app. Incase you haven't already, the first bit of advice we would usually give would be to un-install and re-install the app to ensure you are using the latest version.
If this doesn't work please feel free to send me a direct message and I will look into this further for you.
Thanks,
WilliamI am one of your Community Managers! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem