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Hi @Makileia3 - thanks for posting!
At the moment, the easiest way of paying is over the phone - you can do this by calling 0330 333 7442 8am to 8pm Monday to Friday and 8am to 5pm Saturday, and either using the automated billpay line, or alternatively holding and speaking to one of our team, who'll be able to get that fixed for you!
I hope this helps!
Thanks again,
PeteI am one of your Community Managers! 😀
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