[Mads]

My smart meter just disconnected from the wifi over 6 weeks ago, done all the usual things but still says connecting .
connected to my wifi !
On line chat keeps cutting me off after 2 hours of waiting !
any advice appreciated
thank you

[PeteC]

Hi @Mads

Thanks for getting in touch - I'm sorry to hear you're having issues with your In Home Display. If you're able to give our Customer Service team a call, they should be able to attempt to rebind your meter, and troubleshoot any problems you're having. You can reach them on 0330 333 7442 8am to 8pm Monday to Friday and 8am to 5pm Saturday.

I hope this helps
Thanks again
Pete