[Swoody]

Since having a new smart
meter display my gas top up doesn’t seem to last as long as it did before I top up electric every week and has used to be maybe every other week now I am topping up gas every week too

Is this due to price increases

thanks

[PeteC]

Hi @Swoody!

Thanks for taking the time to get in touch! I'd recommend giving our Customer Services team a call to go over your usage - they'll be able to investigate this further for you, and be able to provide you any reassurance or support you may need! You can call them on 0330 333 7442 8am to 8pm Monday to Friday and 8am to 5pm Saturday.

Hope this helps!
Thanks again,
Pete