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After new electric meter fitted engineers gqve me a new smart screen but does not shiw gas , previous screen i had did
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3 Replies
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Hi @Kobityler,
This sounds like your main gas meter may not have strong comms and if so the data will continue to drop in and out of your IHD, an agent can confirm this by checking your gas comms on 0345 207 2000.
Kind Regards DeanI am one of your Community Managers! 😀
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ive had the same problem with my gas,i have no idea what credit i have its been like this for over three months now,i have phoned in a few times about this,the electric is great i would like this problem sorted out please.
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Hi @part1, As this could be a comms issue you would need to speak to an agent - unfortunately the community is not a live chat so I cant connect you directly to an agent but if you drop me your details in a DM in my signature below I can have an agent look into this for you.
Regards Dean