App always saying I’ve already had a Power Up when I’ve paid it off! Have to keep contacting them!!
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Community Manager8 Hours AgoHi @Joojoo,
There has been an issue with the PowerUp feature that is affecting some customers. Our app team are looking into this and trying to find solutions for this.
If you could send me a direct message I can look into this further for you.
Thanks,
WilliamI am one of your Community Managers! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem