[MelissaB]

having problems with savings wallet
savings just loading tried on app / google other devices all the same
customer support team dont have no support just say theres a on going issue
the company are making vulnerable customers more vulnerable with this issue

put in complaints outcome is the same
no help at all

[Rebecca]

@MelissaB Hi there!

Keen to get this escalated on your behalf.

I will need you to use the link in my signature to send me a private mail and include the following:

- Screen shots so our App Team can see what is displaying for you on the screen
- Make and model of your smart phone
- What version of software you are running on your smart phone

Thanks,
Rebecca