Wow I wish my electricity was so low, I use between £2.50 and £4.50 a day depends if its a wash day and/or cleaning day. Im not sure where they will get the data from as my reported figures are screwy and I was with anther company this time last year. I did read that if they don't have the data they will make something up... looks like they did... they made it up to zero. I reckon they made a mistake offering me 0.36p per kw/h as I pay less than 0.20p per kw/h off them in the first place. Im getting bored of the energy malarky since Xmas eve I'd been on chat every day to get something sorted, I thought I kept missing the agent but it turns out they were just kicking me off the chat after hours of waiting. I kept the logs to prove it!! I rang inthe end and got through but ws told I have to fill in a incoming outgoing form
Then they convinced me to top up my meter and put me further I to debt, I had the money to top up i just didn't want to be paying 20% payback fee while times are a bit tougher and colder. Once they take your emergency then anything that might have been used as friendly credit plus the payback fee.l. you can be putting £50 on to be left with £4 or so in credit. Then you transfer it from meter to meter and they still charge you another 20% bill payment fee. Over £150 in debt and I only been with them for 2 months.