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  • sianhayed's Avatar
    so my app each morning has the correct gas balance to what my actual meter outside my home says, i go back on app 10 minutes later and it drops by £15 ( my whold daily gas usuage is no more than £3) ive got utilita investigating and citizens advice are involved but this issue has been going on 5 weeks when they changed my meter and it took a while to comission
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  • Rebecca's Avatar
    @sianhayed Hey! As you say Utilita are already investigating, that is great to hear.

    Please let me know how you get on with the progress of this.

    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

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