[Ron]

Hi,

Loaded £60 yesterday and £20 an hour and both are not reflecting. Im out of supply now and house is very cold, pls fix asap!

[Rebecca]

@Ron Hi Ron,

Sorry to hear this. This platform is not for urgent help just for future reference, it is a community forum for non account-specific help.

Can I check if the top-ups have still not gone onto the meter(s)?

Thanks,
Rebecca