This morning my gas said I used -11 of my emergency credit so I put 10 on and now it’s says I’m -13 wtf
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Head of Community22-11-24@Lyng37 Hey there! Oh how strange! Sorry to hear that! I would strongly advise calling into the Utilita Contact Centre who will be able to access your account and see what has happened.
Let me know how you get on!
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem