My IHD does not work. I have put new batteries in. The display comes on for around 30 seconds and then goes blank. I have tried to phone Utilita, unfortunately I get directed to South Africa and I am not prepared to pay £4.91 per minute off my mobile. Why haven't Utilita got a UK based number to phone???
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Head of Community7 Hours Ago@Jackyevs Hi there! We have one contact centre that is evenly distributed across the UK and South Africa.
All agents are equipped to help exactly the same and come under the Utilita Group.
Please be rest assured that no matter where you are getting through to - you will be charged at the standard 0300 network charge rate.
Thanks,
BecI am your Community Manager! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem