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Broken IHD

Broken IHD

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  • Jackyevs's Avatar
    Jackyevs

    Level 1
    18-11-24
    23750 Views
    My IHD does not work. I have put new batteries in. The display comes on for around 30 seconds and then goes blank. I have tried to phone Utilita, unfortunately I get directed to South Africa and I am not prepared to pay £4.91 per minute off my mobile. Why haven't Utilita got a UK based number to phone???
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    19-11-24
    @Jackyevs Hi there! We have one contact centre that is evenly distributed across the UK and South Africa.

    All agents are equipped to help exactly the same and come under the Utilita Group.

    Please be rest assured that no matter where you are getting through to - you will be charged at the standard 0300 network charge rate.

    Thanks,
    Bec
    I am your Community Manager! 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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