[Sparky999962]

Good morning anyone else not been able to get on the app this morning?

[Rebecca]

@Sparky999962 Hey there!

Is this still the case for you?

Rebecca

[Sparky999962]

Yes it is have tried force stop and restart still the same

Regards
Kevin

[Rebecca]

@Sparky999962 Can I just check - have you got the most up to date version of your android/iPhone software downloaded as it can really affect the apps performance.

[Sparky999962]

Yes I believe so

[Sparky999962]

I have now uninstalled the app and reinstalled it now I am unable to log in says email is incorrect.? But I can login online no problem there is definitely a problem somewhere.
Regards
Kevin

[Rebecca]

@Sparky999962 Oh no, sorry to hear that!

I will get this escalated for you. Please can you pop me a private mail using the link in my signature with your full address, account number & best contact number.

I can then forward this on to the app team for investigation 🤗

Rebecca