Without power for day. Still off. No.power cut. Comms issues with metersdespite top ups no communication from smart meter to gas and elec meters. I went to work left pensioner husband at home, he rang to let me know no power at home, despite topping up by 27 pounds. I'm a nurse didn't get into a very dark home at 7.30pm. Grandson coming in from school at 3.30pm
despite ringing every number utilita has no joy. rang emergency number, only if meter is sparking or gas leak, or if power is cut ring regional elec company.
sat on live chats...1 hour to be told at 8 they had closed, so come back tomorrow.
rang mobile line....57 minutes on line, cut off.
Shocking service...
I'm at work for 10 hour shift tomorrow. No time to ring them again, unless in break, but not at home if any vend codes need entering.etc
What can I do?