[Gosport69]

I have a home phone only. To get a account with utilita you have to have a valid UK mobile number.
I thought I had got round that problem as I am joining utilita Sep 1st 2024. But my e-mail and original password has not been recognised, utilita has a new updated security 12 + password with upper, numbers with an unusual key. (with out sending a e-mail to me about that )
As I would like to get a smart meter fitted but can't get thought to any help, and the contact bot is a total wast of time. As I have not booked a date for my smart meters to be fitted! To book an appointment, call us on 03452 072 000.
Total wast of time and money.
This has 2 options nether of which is book a date to have smart meter fitted and 9 mins later you find that out.

[Rebecca]

@Gosport69 Sorry to hear that! If you are now a lice customer, I can certainly get this escalated on your behalf. Can you pop me a private mail using the link in my signature below with your full address & customer ref number & email.

Thanks,
Rebecca