Why is latest bill 1-31 May and we are near end of August, nearly 3 months adrift, I thought with Smart meters there shouldn’t be 3 month lag?
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Head of Community28-08-24@George Hey there thanks for letting me know that extra information. That is really helpful.
In that case, it sounds like something is definitely not right.
Can you send me a private mail with your full address and best contact number using the link in my signature. I will then get this escalated on your behalf.
Thanks,
Rebecca
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Registered in England & Wales No: 04849181 Regulated by Ofgem