I got new electricity and gas smart meters 2 weeks ago. When will they start working? They have not yet connected to the network so I can’t see usage etc.
- Tags for this Thread
- broken
- smart meters
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Head of Community13-08-24@DelOne Oh no I am sorry to hear that! Not ideal.
I would love to escalate this for you to see what is causing this.
Please could you pop me your customer ref number and full address in a private mail please? You can do this by clicking the link in my signature below 🤗
Rebecca - your Community ManagerI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem