[Amarrahh]

Hi,
I am three months in on my new Utilita account, and yet so far I have not received a bill and even though I have smart meters everything is showing as estimated. I would appreciate advice on how to access my bills.
Thanks

[Debby]

@Amarrahh Hi there, there could be a number of reasons as to why you have not received a bill as yet, if you have downloaded our My Utilita app you can send meter reads to us and see your bills if any have been produced. If your previous supplier has not given start reads then this can hold up the process.If you are unsure take a meter reading by pressing 9 once on your main smart meter. This is our number if you would like to speak to an advisor 0330 053 5669 also her is a link for My Utilita https://utilita.co.uk/payments

I hope this helps,
Regards,
Debby