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Twice on the 13th July I tried to move money from gas on transfer credit. Twice it said it had failed. I went to try again today and can see on the app and smart meter balance it has decreased and the smart meter tells me there was a DR of the amount I said. But there is no money in my savings section...so where is it?
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1 Reply
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@DonnaHT Hi there Donna, are you ensuring that you're following the steps as per the 'How To Article'?I am your Community Manager! 😀
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