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Deleting old Debit card

Deleting old Debit card

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  • prakash1160's Avatar
    prakash1160

    Level 1
    02-07-24
    158974 Views
    I have a new Debit card which I have updated and saved as default card but can't delete the old one as it is linked to auto-pay. Any suggestions how to delete old card as my auto-pay is failing.
    Last edited by prakash1160; 02-07-24 at 09:53. Reason: Spelling error
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    03-07-24
    @prakash1160 Hi there 👋

    AutoPay is linked directly to the saved card, due to how the permissions around taking the payments are.

    With this in mind - you will need to delete your AutoPay and set up a new one on the new card. I hope this makes sense?

    I know this is inconvenient, and have fed back to our App Team.

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

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