Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
  • No tags
View Tag Cloud
  • Xrissy's Avatar
    Hi I withdrew £40 from savings to put £20 on my gas and £20 on my electric. It took the money off my £51 savings but hasn't put it on my meters and it is now disappeared. Please can you help.
    thank you
    Now I got the email of the £20 for electric and £20 for gas but it's not on my meters yet
    Problem solved now. Money on my meters.
    Last edited by Xrissy; 18-06-24 at 03:40. Reason: It's showing that' is successful
  • 1 Reply

  • Rebecca's Avatar
    @Xrissy Hey there 🤗

    I am so pleased to hear that it is now on the meter successfully.

    Was it just that there was a delay?

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
Reply to Thread