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Smart gas meter stopped communicating yet again

Smart gas meter stopped communicating yet again

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  • Sean1904's Avatar
    Sean1904

    Level 1
    14-06-24
    69343 Views
    Been working fine for just over a year and now the gas meter has stopped communicating again meaning I have to manually top up but find it hard as I’m disabled and my meter is not that accessible I understand it’s due to it being too far from the electricity so any way we can move the electric meter closer I am on the priority register
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    17-06-24
    @Sean1904 Sorry to hear that!

    Please can you pop me a direct mail using the link in my signature with your customer ref number and/or full address & best contact number?

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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