My smart meter has never registered gas since I got it put in last year. Had engineers out but still nothing. I have to go outside every time I top up gas.
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Head of Community20-05-24@jacks60 Hi there! Sorry to hear that!
Did the engineer explain exactly why and what the issue is that's stopping them from being able to fix it?
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Level 124-05-24Mine is the same! Engineer comes out gets wifi signal on gas meter and then leaves saying it takes 24 hrs to update! 4 days later still not connected!!!! I am 69 and have to get down on the floor to put code in to top up and cannot get back up due to arthiritis in my knees. It is just ridiculous I have had enough!
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem