Hi My understanding was my gas charges were Smart Energy
First 2 kWh each Day at 20.847p per kWh, thereafter at 5.727p.
So if I used 56 kWh in April and I know all of this was used over 7 days of the month (with the boiler being switched off at the wall for the rest of the month) then my assumption was some would be at the higher first rate but the majority would be at the lower second rate.
However my bill shows all 56 kWh at the first higher rate, almost as if usage has been averaged out over the 30 days month.
Have I misunderstood the charge structure or have the billing department and the smart meter messed this up?
First 2 kWh each Day at 20.847p per kWh, thereafter at 5.727p.
So if I used 56 kWh in April and I know all of this was used over 7 days of the month (with the boiler being switched off at the wall for the rest of the month) then my assumption was some would be at the higher first rate but the majority would be at the lower second rate.
However my bill shows all 56 kWh at the first higher rate, almost as if usage has been averaged out over the 30 days month.
Have I misunderstood the charge structure or have the billing department and the smart meter messed this up?
