[Agnieszka]

Hi there. For past few weeks app do not show my gas balance, electeic is visible though. My smart meter is working properly displaying both balances while app doesnt display gas balance. I have restarted smart meter several times as well as reinstalled app on my phone. No change. Any solutions please? Thanx

[Dean]

Hi Agnieszka,

I am sorry to hear about this this sounds like an issue an agent would need to look into,
please could you send me a private message with your customer reference number and phone number and I can have an agent look into this further.

You can message directly by clicking Here.

Kind Regards Dean