[Leor]

What's the point? of app and online account when for the last 6 months
£- - on both for balance ? On gas and electric
I've had an engineer to me to check comms and (replace meter which he didn't) it's fine he says
ITS CLEARLY NOT !!!!!
IHD is as intermittent as the number 6 bus,still waiting for replacement IHD over 6 months now this is NO WAY TO TREAT A LOYAL CUSTOMER OF 8 YEARS
Is anyone going to do anything for me before I die ???

[Rebecca]

@Leor Hi there, and sorry to hear of these issues you are experiencing.

I would be happy as your Community Manager to escalate this for you on your behalf.

Please can you send me a private mail using the link in my signature below, and include your full address, full name, best contact number and customer reference number if you have it.

Once I have this I can then escalate it.

Thanks,
Rebecca