Hi, I took part in the saving energy event on Thursday last week. At first I was told I would receive £1.14 per kwh saved. Yet just before the event took place I received a text on my phone saying I wouldn't get anything per kwh saved. I still haven't received anything, so am I not due anything even though I reduced energy for that hour on that day ?
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Head of Community13-02-24@Jimbo1467 Hi there! I can confirm that the SMS stating you would save £0 was an error.
You should receive the reward SMS today that details what you earned for last Thursdays event.
Please reply below in this thread when you receive that SMS 🤗
Thanks,
RebeccaI am your Community Manager! 😀
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Feel free to message me any time by clicking here 🤗
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Registered in England & Wales No: 04849181 Regulated by Ofgem