My electricity details are all visible on the app but I can't see any of the Gas details. It used to work fine but hasn't for the last few months. Please help.
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
- No tags
-
Head of Community06-02-24@Ginger Hi there!
Debby has given you a call and spoken over the issues affecting your supply and the balance etc showing on your app. Hopefully after we get you a communications check booked in, this will then resolve this issue.
Please drop me a line once you have had that communications check appointment done and dusted, and let me know whether that has resolved these issues.
Sorry again about this inconvenience.
Kind regards,
RebeccaI am your Community Manager! 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗
Powered by
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem