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Top ups not reading on meter

Top ups not reading on meter

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  • LISA15's Avatar
    LISA15

    Level 1
    17-01-24
    20467 Views
    Hi

    My meter keeps losing connection and my top ups are not showing, last time someone had to come out and reset the meter. Its happened again i called last night explained and they emailed someone and said it would be sorted, it still isnt i did explain someone will need to come out and i was ignored this happened last time it took several phone calls and a complaint before someone came out. So frustrating
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    18-01-24
    @LISA15 Hey Lisa, we have been chatting via private mail and this is now resolved for you.

    Is there anything else you need help or advice on?

    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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