[markawes]

Saturday 6th I spent £18.94 using 33.34kWh
Sunday 7th was £11.19 using 43.65kWh
Monday 8th was £23.67 using 42.85kWh

Surely something is wrong here?

My unit 1 rate is 87.960p
Unit 2 is 31.540p
Night Rate is 20.44p

I'm on ELEC-Midlands-Smart Energy-02147-hour E7

This is electricity use.

[Rebecca]

@markawes Hey there!

Without having access to your account it would be very hard to comment.

I would be happy to get a member of out Billing Team to investigate these concern points for you and make sure everything looks correct and is explained and discussed to your satisfaction.

I would just need you to pop a private mail to me using the link in my signature with your full address and best contact number.

Thanks,
Rebecca