Just had my gas supplier changed to utilita, and received the home display unit, now that I'm receiving my electric and my gas. The display will only show what I'm using on my electric but not my gas flame usage. Am I missing something thanks.
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Head of Community11-01-24@Jackster Hi there! 👋
Firstly, welcome to Utilita and welcome to the Utilita Community, an exclusive online community for support, tips and to chat member to member.
In terms of your gas not displaying on your In Home Display - could you pop me a private mail by clicking here to include your best contact number and customer ref number - I can then get this escalated and looked into on your behalf and see what may be causing this and then get a resolution accordingly 🤗
Does this sound OK?
Thanks,
RebeccaI am your Community Manager! 😀
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Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem