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Is there a problem with paying the other half of warm home discount?? Government did not say pay it in 2 installments so why is utilita doing it?? Received my 1st on Jan 7th and expected it on Jan 7th....
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1 Reply
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@Claire79 Hi there - it should have said in your email that you received the timescales 🤗
We are outlining that you can expect the second payment by the end of January latest - just so we can account for any delays customers may occur.
Thanks,
RebeccaI am your Community Manager! 😀
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