Has anyone else found they are unable to make a payment via the Utilita App since it was last updated? (Build3.12.1.1407). I've successfully made my payment online at my.utilita.co.uk/paynow but where was the notification from Utilita that the App isn't working for everyone!
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Head of Community11-12-23@HylasCryde Hi there!
Would you mind explaining what error message is appearing when you attempt to top-up via the app?
Thanks,
RebeccaI am your Community Manager! 😀
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11-12-23Hi Rebecca, there was no error message, the app would crash when choosing a payment method. I have just tried the app a few moments ago and it seems to be working fine now since the alternative Google Pay(?) option has been removed. Thank you for your assistance. -
Head of Community11-12-23@HylasCryde I am so pleased 😊. No problem at all! Always here for the community 🤗
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Registered in England & Wales No: 04849181 Regulated by Ofgem