[Xrissy]

hi, my apps not letting me transfer credit from one meter to the other. is the app not working properly?
thank you

[Rebecca]

@Xrissy @Xrissy Hi there 👋

I am not aware of any known issues at this point.

Can I just check, are you doing the minimum transfer amount or more?

You can remind yourself of the amounts and the 'How To' article here 🤗

[Xrissy]

Hi the transfer option on my app is not showing.

[Rebecca]

@Xrissy Thank for confirming.

Can you use the link in my signature below to private mail me your full address and best contact number - I can then get this escalated on your behalf.

Thanks,
Rebecca