My In-Home Display Unit is faulty and does not work at all! I have reported it several times over the last 11 months and no-one gets back to me?
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Head of Community20-11-23@Abby Hi there 👋 and welcome to the Community.
Sorry to hear that you haven't managed to get this resolved.
Can I ask firstly for more info around what exactly on it is not working/what it is saying on the screen?
Furthermore, just for an in depth understanding of your experience so far (so I can make sure this is fed back) - how have you been reporting this. For instance, via the telephone, email, live chat etc?
Thanks,
RebeccaI am your Community Manager! 😀
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Registered in England & Wales No: 04849181 Regulated by Ofgem