Applied for a power up which took a while to update on meter so went to manually type the code in but my gas meter said ' Key Locked ' now it won't turn on and I have a child who'll no doubt be cold tonight without the heating on. Anything I can do?
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Head of Community20-11-23@mandaowen96 Hi there!
Sorry to hear this!
With this in mind - I would like to get an emergency call to you.
Please can you use the link in my signature below to DM me your full address and best contact number?
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Feel free to message me any time by clicking here 🤗
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem