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  • Maxine's Avatar
    Level 1
    My in home display worked a treat when I had my new meters fitted but after about a month it wouldn’t connect, the app is next to useless as it only updates once in 24 hours and I can’t get to my meters to see the proper balance. I’ve spoken to numerous people on Twitter and through messaging on the app, but no one seems to know how to reconnect the display with the meter, can I just have a new one as the old one is faulty “oh that’ll be £50” well I don’t think that’s fair! Is there anyone out there that knows what they’re doing? After 18 months I’m beginning to think not 😡
  • 1 Reply

  • Rebecca's Avatar
    Head of Community
    @Maxine Hi there!

    Can I ask what it is saying on your screen when you plug the meter in?

    Rebecca
    I am your Community Manager! 😀

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    🤗
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