[Junior]

On th 20/6/2023 I used a pay point to put on £10 credit which has not been sent even though the payment on the ticket has said successful.
Amount GBP 10.00
Time 20:52. Date 20/06/23
Ref PUT 06097164
Vend Code 16388 72545 04348 42311

[Rebecca]

@Junior Hi there! 👋

I would suggest going to the main meter and pushing A, then A again inserting the vend code and then pushing B. And it should put it on.

Let me know how you get on with that!

Thanks,
Rebecca