The app is still not working properly. You can top up but after enter the code manually as it doesn’t go into the meter unless you do this when is it going to be working?
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
- No tags
-
Community Manager19-06-23I am sorry to hear about this
If you drop me a direct message with your reference number and address I will be able to have someone on our customer experience team look into this for you
Please message me here.
Regards Dean
Powered by
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem