Iv had an email saying my bill is ready and to send a meter reading, how is this possible when I’m on a pre payment meter I pay as I go with gas and electric,iv never had this email before?
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Head of Community15-06-23@Terrileigh Hi there! How strange! Can you forward that email to customerexperience@utilita.co.uk - I can then analyse and look into why this has happened.
Please can you also include your account number and name and address it to Rebecca.I am your Community Manager! 😀
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Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem