-
@Davidblunt Hi there, how did you top-up?
It will usually mention the reason for why it has been declined.
Was the payment declined or putting the top-up onto the meter declined?
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗