Dear Rebecca, this is to inform you that throughout the winter I never enjoy using heating and warm water throughout, because Utilita gas smart meter was not installed. I have over £90.00 in the gas meter that has now refused to display any digits. The meter is not connected to the electricity, so the gas meter is not functioning. Thank you.
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Head of Community03-05-23@Jaffar Hello there! Sorry to hear this Jaffar, that is not ideal to hear this is happening.
If you could pop me a private mail (using the link in my signature) with your full address and best contact number so I can get this investigated for you and hopefully get your gas meter functioning like it should be.
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem