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  • Dizib's Avatar
    Level 1
    Hi I really need help. My gas meter is outside. Works now and again. However its stopped working now and the app doesn't register how much credit I have so can't transfer money. I have a WiFi booster. Worked amazing foe a week now back to having ro manually add credit and checking to make sure I have even got credit. Its exhausting checking it all the time. The electric works perfectly. Any ideas please 
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  • Rebecca's Avatar
    Head of Community
    @Dizib Hi there! Sorry to hear this! If you could ping me a private mail with your full address and best contact number, I will get your account investigated and a call made to detail how we plan to try and resolve this.

    The link to private mail me is in my signature

    Thanks,
    Rebecca
    I am your Community Manager! 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
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