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  • SteveHi's Avatar
    Hello

    I think Utilita has the most obscene customer service for any utility company I have ever encountered - more that an hour on the phone before anyone answers. Now I am 580+ in the chat queue. Simply not acceptable, so I will change my supplier. How do I find my gas and electricty tariffs, please?

    Thanks
  • 1 Reply

  • Rebecca's Avatar
    @SteveHi Hi Steve, sorry to hear that you have had issues getting through - I know the first day back after Bank Holidays can be incredibly busy.

    Do you have dual fuel or electric only?

    This link may help! Click here.
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
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