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Payment meter

Payment meter

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  • South28's Avatar
    South28

    Level 1
    11-04-23
    6695 Views
    I left utilita on 7 march and had around £70 credit on my prepayment meter , my new supplier said utilita should pay that back to me within a week - so far nothing . I did a chat last week and was promised a call back - didn't happen . I see there are 700 people in the chat queue and i don't have time to hold on the phone - any suggestions?
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    11-04-23
    @South28 Hi there! Due to the importance of this in regards to outstanding money owed, if you could private mail me your full address and contact number, I can get our customer experience team to look into this for you. To private mail me, please use the link in my signature.

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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