I left utilita on 7 march and had around £70 credit on my prepayment meter , my new supplier said utilita should pay that back to me within a week - so far nothing . I did a chat last week and was promised a call back - didn't happen . I see there are 700 people in the chat queue and i don't have time to hold on the phone - any suggestions?
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Head of Community11-04-23@South28 Hi there! Due to the importance of this in regards to outstanding money owed, if you could private mail me your full address and contact number, I can get our customer experience team to look into this for you. To private mail me, please use the link in my signature.
Thanks,
RebeccaI am your Community Manager! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem