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  • joanneanstey's Avatar
    Level 1
    I was with Utilila and I changed my gas to a different supplier but changed my mind on the day of switch to stay with Utilila until I start on utilita for my gas again who do I top up gas meter with.
    Thank You
  • 1 Reply

  • Rebecca's Avatar
    Head of Community
    @joanneanstey Hi there! That would be hard to tell - from what you are saying, as you changed your mind so late in the switch, you would most likely be with your new supplier, it may be worth ringing them up to see when your last day with them is - and if you cancelled the switch to them outside of your cooling off period then you may need to actually sign back up to Utilita to start the switch back over again.

    I would strongly advise calling your new supplier though to see what the circumstances are with them before you then sign back up to Utilita.

    I hope this helps?
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